Sell an IT Support Company
Recurring invoices are a starting point, not a complete valuation. Orlando Business Brokers Edge can connect you with a valuation partner.
Buyers examine contract retention, technician depth, security responsibilities and whether customers depend on you personally.
Separate recurring services from resale
Break out managed services, project work, hardware and software resale. Gross revenue from purchased products can obscure the earnings produced by the service team.
Create a customer schedule with contract term, renewal rights and service commitments. Show revenue concentration and any relationship that rests mainly with the owner.
Explain how vendor subscriptions and customer billing interact. Amounts collected for licences may carry matching obligations rather than being freely available cash.
Document the work without exposing client systems
A buyer needs to understand staffing, escalation and support coverage. Start with process descriptions and anonymized financial summaries, not customer passwords or live system access.
Use a controlled diligence process for confidential agreements and security records. Confirm what can be disclosed and obtain professional advice on sensitive customer information.
If you provide technical leadership as well as sales, price the replacement role honestly. Adjusted earnings should reflect the operation the buyer will run.
Negotiate retention terms carefully
A buyer may propose an earnout based on future customer revenue. Discuss how revenue is measured, who controls service quality and what happens if the buyer changes the offering.
A clear transition scope protects both sides. State the training, introductions and paid consulting duties rather than accepting an unlimited obligation to keep customers.
Choose the first preparation task
Put recurring service economics into context: separate your pay from business earnings. Where an office is part of the deal, prepare the lease for buyer review.
Customer retention terms deserve review when you compare cash and seller financing. Track agency tasks using the filing schedule.
Put your sale questions on the table
Request your free valuation discussion or call (407) 555-0183.